Refund and Returns Policy

At Seher & Pori’s World (rangaboti.com), we take pride in delivering quality women’s clothing and skincare products. However, if something isn’t right with your order, our straightforward return and refund policy is here to help.

Return Eligibility

To be eligible for a return, the following conditions must be met —

• The return request must be made within 7 days of receiving the delivery
• Items must be unused, with all original tags and packaging intact
• If the order included a free gift or promotional item, it must also be returned
• All returns are subject to inspection and approval by our team
• Replacement will be provided if the item is in stock; if out of stock, a full refund will be issued
• Delivery charges and COD convenience charges are non-refundable

Valid Reasons for Return / Replacement

• Product is damaged, defective, or does not match the description
• Size mismatch (only applicable if the size delivered differs from the size mentioned on the invoice — if the invoice and delivered item size match, no return will be accepted)
• Significant color mismatch
• Printing or design error (design mismatch, wrong placement, etc.)
• Wrong product delivered

How to Return

Contact us within 7 days of receiving your order through any of the following —

• 📞 Phone: 01701127977
• 💬 Facebook: Message us on our Facebook page

Please include your order number, photos of the product, and a description of the issue. Once we receive and inspect the returned item, we will arrange a replacement or process a refund accordingly.

Refund Policy

• Refunds will be initiated after the return has been inspected and approved
• If the item is out of stock, a full refund will be issued
• Delivery charges and COD convenience charges are non-refundable
• For Cash on Delivery (COD) orders — since no advance payment was made, monetary refund does not apply; however, replacement may still be arranged
• For online payments (Credit/Debit Card, Mobile Banking, Bank Transfer), refunds will be issued through the same payment method
• If a duplicate payment occurs due to a technical error, the extra amount will be refunded in full
• Refunds are typically processed within 7–10 working days. If you do not receive your refund within this period, please contact us at 01701127977